OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness of a customer's first point of contact with your organization. With the convenient keyboard operation, and with the simplicity of configuration utilizing system information, external or internal incoming calls can be more effectively managed to their final destination using variety of features including. :
- Busy Lamp Field Indication
- Separated Views for incoming, holding, active calls
- Call Manipulation by Drag & Drop
- DID based Service, Block/Urgent CIDs - Contact Information.