Voicemail Systems

Samsung Voicemail Systems

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SVMi-20E

Integrated Voice Processing Platform for the OfficeServ 7200 and 7400 systems.

Secifically designed to integrate into SAMSUMG's OfficeServ 7200 and OfficeServ 7400, the SVMi-20E offers the features and functionality of Voicemail and Auto Attendant while focusing on immediate, personalized and unobstructed access to callers.

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SVMi-16E

Integrated Voice Processing Platform for the OfficeServ 500 system.

The SVMi-16E provides 16 ports and up to 1000 mailboxes. Specifically designed to integrate into the OfficeServ 500 system, the SVMi-16E provides multi-language support for up to 9 languages, fax-on-demand, e-mail gateway, network mailboxes, and LAN and modem connections.

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SVMi-8E

SVMi-8E Integrated Voice Processing Platform for the OfficeServ 500, OfficeServ 100 and iDCS 50si systems.

The SVMi-8E adds capabilities of up to 8 ports and 1,000 mailboxes to your phone system. It provides multi-language support for 12 available languages. E-Mail Gateway, Fax-on-Demand, Network Mailboxes and LAN connection are just a few more of the set of features of the SVMi-8E.

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SVMi-4E

Voicemail with Automated attendant for OfficeServ 100, DCS Compact and DCS 50si.

The SVMi-4E provides 4 ports standard and up to 100 mailboxes. Using the latest in Compact Flash memory technology, the SVMi-4E provides up to 15 hours of message storage, supports Network Mailboxes and provides multi-language support

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SVMi-2E

Integrated Voice Processing Platform for the iDCS 16.

The SVMi-2E is specifically designed to integrate into the Samsung iDCS 16. The standard SVMi-2E offers 2 ports and 25 mailboxes that provide the highest level of professional voice processing services to your small business. As your business grows, so does the SVMi-2E, supporting up to 4 ports and 100 mailboxes

There's a revolution going on in the workplace and Nortel is leading the charge, with secure, reliable voice, video and data communications solutions that will forever change the way you do business. Hundreds of millions of people around the world count on us each day to keep their communications protected and connected - to their workplace and to each other.

CallPilOT will give you the ability to bring disparate messaging together and take back the countless hours that are lost during a typical business day. CallPilot will give you the ability to bring disparate messaging together and take back the countless hours that are lost during a typical business day.

CallPilot provides Voice/Fax Messaging as well as integrated Unified Messaging capabilities through the users’ familiar desktop e-mail environment or Web based Unified Messaging and personal mailbox management with My CallPilot. CallPilot 5.0 introduces several new features and functionalities focused on reducing total cost of ownership (TCO), improving the user experience and ease of use, increasing robustness and reliability, and providing additional messaging parity functionality to expand the addressable market.

Key Features:

  • Provides access to e-mail, faxes, and voicemail from any touchtone phone, desktop PC e-mail client, browser-enabled PC, or mobile e-mail enabled device.
  • Does not impact e-mail servers or generate high volumes of LAN or WAN traffic.
  • Can be used in a variety of client environments, including Microsoft Outlook, Lotus Notes, Novell GroupWise, Internet mail clients including Netscape and Qualcom Eudora Pro, Macintosh, Linux, and Citrix environments.
  • Mobility packages provide access to e-mail by phone (Text-To-Speech - TTS) and voice commands (Speech Activated Messaging - SAM) for hands-free access to messages.
  • Delivers Web-based administration and end-user mailbox administration from any Web-enabled PC.

Messaging 100

Messaging 100 is a state-of-the art messaging system for small to mid-sized businesses, with 10-40 mailbox users. Messaging 100 is equipped with a built-in 10/100 Ethernet port, allowing connection to the LAN for advanced applications, including Auto Attendant, Customer Call Routing (CCR), Voice Mail, VPIM/AMIS Networking, Basic Call Center (Key-code activation), Web-based management, and IP connectivity.

Key Features:

  • Web-based administration interface.
  • Embedded applications activated with a simple key code.
  • Advanced features, such as Auto Attendant, Voice Messaging, Custom Call Routing (CCR), and Basic Call Center.
  • Pay for additional mailboxes and applications as the business grows.
  • Try-and-buy key codes allow the user to try advanced applications before buying them.

MESSAGING 150

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Messaging 150 delivers scalable advanced messaging to growing small and mid-sized businesses. Business sites with 32-300 users receive Voice Mail, Basic Call Center and two free seats of Desktop Messaging. Messaging 150 also supports advanced applications such as Digital Networking and Centralized Voice Mail ideal for small and mid-sized standalone and multi-site businesses.

Key Features:

  • Web-based administration interface.
  • Embedded applications activated with a simple key code.
  • Advanced Features, such as Auto Attendant, Unified Messaging, AMIS, VPIM, Custom Call Routing (CCR), and Basic Call Center.
  • Pay for additional mailboxes and applications as the business grows.
  • Try-and-buy key codes allow the user to try advanced applications before buying them.

Messaging 100/150 Basic Contact Center

Messaging 100/150 Basic Contact Center for both the Messaging 100 and Messaging 150 platforms is compatible with the Norstar Compact and Modular Integrated Communications Systems. This Call Center supports 20 configured agents, 2 skillsets, 20 routing steps/skillset, 30 built-in announcements, 15 lines, 2 skillset mailboxes, 20 intelligent overflow rules/skillsets, 15 simultaneous incoming calls in the system, and all agents can be supervisors. Reporting package shows real-time statistics, historical statistics, and supports hardware and software wallboards.

Key Features:

  • Contact Center is a key-coded option requiring no additional hardware.
    • Keycode obtained separately from Messaging 100.
    • Keycode packaged with Messaging 150.
  • Fully functional informal Contact Center featuring Call Queuing, Routing, Reporting, and Supervisory Functions.
  • Skill-based routing ensures the caller gets the appropriate support person for call center functionality in a small business environment.
  • Intelligent Overflow rules for each Skillset.
  • Real-time and historical reporting for accurate detailed reports.

Contact Us

660 Justus Drive
Kingston, ON K7M 4H4

Phone: 613.384.5150
Fax: 613.384.2648
Toll Free: 1.877.541.1112
Email

Hours

Monday - Friday: 8:00am - 5:00pm
Saturday: closed
Sunday: closed